![]() ![]() I think JC SA's CAN look up a transaction if you have the card that you used to purchase the items. It may only be for purchases within a certain time period(say, a week or so) but they CAN do it. ![]() Over Spring Break, I made a huge purchase while shopping with my college age son and daughter while at one JC. Later in the week, my daughter and I were at another JC and made another purchase. I happened to mention to the SA (who has worked with us many times) that I had forgotten to ask for the college student discount when shopping earlier in the week. She then offered to look up my transaction, using my MasterCard, and basically re-rang the whole transaction giving us the college student discount (after my daughter produced her ID), thus giving us a $60+ credit. I work for another retailer and we do not store, nor can we call up prior transactions and the customer MUST have the receipt to get back what they paid for an item.but they have 60 days to do so! Reply Delete They may not advertise it, but they CAN do it. I made a big online purchase (based off stuff I saw in the catalog) which inlcuded the Pointelle shorts, the Shawl Collar Cardigan and the Delaney eyelet trim shirt. I paid full price for everything aside from the Delaney shirt. When I got the order, I wasn't really feeling the Delaney shirt (i find their shirts can run really big) so I went to take it back. Crew store right down the street from where I work. So I go there, come to find out they had Shawl Collar Cardigan on sale there for like $39.99!!! I was blown away! So I returned the shirt and luckily they adjusted the price for me. But what a freakin difference! 70 bucks!?!? I almost totally got ripped off. Then i also noticed they had a lot of other things already on sale that were full price in the new catalog. Crew and I will continue to shop there but now if I have my eye on any pricey item and its not catalog/online only, I know to always check at the brick and mortar store first before I commit to spending a lot of money on one item. Tamara: I have exactly the opposite problem- I never buy boots from JC at all because the calf sizes on the boots are all too big for me. ![]()
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